Universal Serial Bus or USB is a device we are very familiar with, which is used to transfer data from one device to another device. They are convenient to use. But a Device descriptor request failed is the error shows on your screen when you attach a USB drive to your system. When this error occurred message like “USB device not recognized device descriptor request failed.” Not only this but when you try to connect your controller, you will get a message like “device descriptor request failed Xbox one controller” error. This is also part of this.
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Feb 02, 2015 Trying to connect a Xbox One controller? (Unknown USB Device Code 43) Thread starter RetroRampage; Start date Feb 2, 2015. So, I thought it could be a driver problem, so I re-installed the Xbox One Wireless Controller x64 driver and rebooted my computer. (Device Descriptor Request Failed)' the best driver? This solved the issue for my ” Xbox 360 Wireless Receiver for Windows ” using Windows 8.1 Thanks!!! First my device was shown as an ” Unknown USB Device (Device Descriptor Request Failed) ” under the ” Universal Serial Bus controllers ” section. Jan 27, 2014 - I've been trying to use my xbox 360 controller on my PC running Windows 8.1. Up as unknown USB device (Device Descriptor Request Failed). I've been using an original Xbox One controller through USB on my WIndows 10 PC for maybe a year and a half, never with any issues.It JUST started not connecting, gives a message about the device. If your external USB device is not recognized by Windows 10, and meet Unknown USB Device (Device Descriptor Request Failed) error in Device Manager, use solutions.
Here we are listing some reasons why this error occurs:
The first thing you have to do is update drivers. Scan your computer for drivers and check for outdated drivers. You can use 3rd party driver update tools to download and install latest device drivers for your Windows 10.
If you are also facing this issue and don’t know how to fix this, don’t worry just keep reading. In this article, we explain a couple of fixes that will for sure help you in removing this error from your system.
These are some quick and simple fixes that helped many users. You can try any of them.
If restarting your system didn’t work for you then don’t worry we have many other rescues for you and disabling fast start-up is one of them. Fast start-up is a combination of hibernating and shut down features. It helps your system to start fast. Sometimes USB device not recognized device descriptor request failed error can also arise because of this. So, you can disable this feature by following given steps:
Step 1: Hold Windows key + r to open Run Command
Step 2: Type “Control” and hit the OK button.
Step 3: Locate Power options in the control panel, click on it to open it.
Step 4: In the left side of the panel, you will see an option Choose what the power buttons do, select this.
Step 5: Now click – “Change settings that are currently unavailable”.
Step 6: Now uncheck the box of Turn on fast startup (recommended), which you will find under Shutdown settings. And Click on the Save changes button, to save all the modifications you have made.
Step 7:Restart your system.
After restarting your system check, device descriptor request failed error is solved or not.
Also Read:Fix windows update stuck Issue
If the above methods did not work for you, then don’t worry we have another rescue for you. You can change the USB selective suspend settings to solve device descriptor request failed error. For changing the settings follow the given steps:
Step 1:On the battery icon of your system do a right click.
Step 2:From that list select Power Options.
Step 3: From the power, options window click on Change Plan Settings.
Step 4: Now select “Change advanced power settings” option.
Step 5: From that long list locate USB settings and expand it.
Step 6: Now click on USB selective suspend setting to expand it.
Step 7:Now click on “On battery” options drop down menu and select Disabled.
Step 8: Do the same with plugged in option.
Step 9: Click on the Apply button to apply all the changes.
Step 10: Click on the Ok button to save all the changes and close all the tabs.
After closing all the tabs connect your USB drive to your system and you will see USB device not recognized device descriptor request failed error is solved or not?
Sometimes errors are occurred just by small issues. The device descriptor request failed error can be easily solved just by removing the power supply from your system.
This is the easiest step you can take to remove this USB device not recognized device descriptor request failed error.
The problem of unknown USB device descriptor request failed Bluetooth still not solved?? Or you are worried about unknown USB device windows 7 error! Then the problem may be occurring because of the Unknown USB drivers installed on your system. To solve this error, you need to uninstall them. To uninstall them follow the steps:
Step 1: Open Run dialogue box on your device.
Step 2: In the Run dialogue box type “devmgmt.msc”, and click on OK button.
Step 3: Now click on Universal Serial Bus controller’s option to expand it.
Step 4: Attach your device to a system which is not recognized.
Step 5: After connecting the device, you will see in the Universal serial bus controller list, unknown USB device (Port reset failed) option with a yellow sign on it.
Step 6: Now to uninstall this, right-click on it and select Uninstall option.
Step 7: After the uninstallation process completed, restart your system.
After restarting your system connect your device to the system and see the unknown USB device Windows 7 error is gone and now you can do you work without any issue.
Step 1: Press Windows key + X and choose Device manager.
Step 2: In the Device Manager list locate Universal Serial Bus controllers. Now right click on Generic USB Hub option. After that Select Update Driver Software option.
Step 3: Select Browse my computerfor driver software option from that window.
Step 4: A Window appears like below. Then click on Let me pick from a list of drivers on my computer option.
Step 5: Then the following window appears, Now select Generic USB hub and click on Next button.
Step 6: After finishing all the changes click on close.
Step 7: Similarly do all the mentioned steps above if in case you find any other Generic USB hub.
If still, the problem persists then you can try the other fixes.
The error unknown USB device descriptor request failed Bluetooth can be solved easily with troubleshooting. Troubleshooter is used to finding and fixing hardware and devices related problems.
To use Troubleshooter on your device follow the below steps:
Step 1: Open Control panel.
Step 2: Locate Troubleshooter, you can easily find it by typing “Troubleshooter” in the search bar.
Step 3: Now under the heading Hardware and Sound and select configure a device option.
Step 4: Now Fix USB Device Not Recognised.
Step 5: After the troubleshooting process complete, it will show you the problem if there is any.
Step 6:If it shows any problem, then fix it.
After fixing all the problems restart your system, now check if the unknown USB device Windows 10 error is gone or not.
That is all about device descriptor request failed error. We hope all the above-given methods helped you and now you learn how to deal with this error. If you have any query regarding any of the methods feel free to ask.
Thanks for reading!!
Unsurprisingly, Microsoft's knowledge base is about as helpful as a pile of rocks. Here's what's going on.
I try to plug in my wireless Xbox One controller with a USB cable. The same cable I always use, that has always worked in the past, and I can confirm working with other devices. Windows plays the 'you plugged something in sound', and Devices and Printers shows a new Unspecified device, saying 'Unknown USB Device (Device Descriptor Request Failed)'. In the Device Function Summary under hardware properties, it says 'Windows has stopped this device because it has reported problems. (Code 43)'
Every so often, when I unplug it, wait, and plug it back in, the light will light up again and it will appear as an Xbox One Controller in Devices and Printers, as well as in Device Manager. However, if I go to test it, it doesn't take in any input. So, I uninstall the device from Device Manager, and attempt to install a new driver. I have tried the following drivers.
Microsoft Xbox One Controller
Xbox Controller
Xbox Gaming Device Version: 10.0.14393.0 [7/15/2016]
Xbox Gaming Device Version: 6.2.11059.0 [5/26/2014]
I've gotten one of these drivers to work momentarily, but only about half a minute before it fails to work again, and goes back to being detected as an Unknown USB Device. I did hear someone say that there are driver issues with the Windows 10 version I was on, so I upgraded to the Anniversary Edition. However, this issue is still persisting. Does anyone have any ideas as to what may be going on here? I have tried another Xbox One controller and tired a different USB cable.
I know we're typically steered towards /r/techsupport for technical issues, but I feel this sub may be a little more Windows 10 inclined specifically.